FAQ

Who are you?

I'm Natalie Clare! These are my collections! But actually, I worked for a jewelry company for the last 8 or 9 years where I learned how to design, create, and run a jewelry business. I began to play around with designing my own pieces and with the help of my amazing mentor, I started Natalie Clare Collections.

 

Where are you from?

I'm from Batavia, IL. I feel blessed to live in such an artistic community with a lot of small businesses to learn from and create with.

 

What is your vision?

My purpose in starting Natalie Clare Collections was to share my designs of  crystals and findings that look exquisite and expensive but are offered at a lower price point. I couldn't find any delicate jewelry my style that was made of every day metals rather than sterling and 14K gold. I wanted to create jewelry that was affordable for my age group.

 

What is your jewelry made of?

A lot of my jewelry is one of a kind and made of different materials. I work hard to source all natural stones, gems, and crystals. The chains and metals are mostly surgical steel and non-tarnish metal that are silver and gold plated. If you would like to request starling ear wires for sensitive ears, please contact me directly. There will be an up charge.

 

If I live local, can I pick up my jewelry from you instead of shipping?

Of course! Use code "pickup" to get local delivery. 

 

What are your shipping policies? 

Shipping is a flat rate and includes cost of packing materials as well as shipping cost. Please note we are not responsible for lost or stolen packages - please take adequate precautions to make sure your orders are delivered to you safely. We highly recommend letting the recipient know you are something their way. We will not be able to provide replacements if the package is lost or stolen.